Abuse Policy

Abuse Policy

Company details: Legal entity name, company number, registered office, VAT number, and ICO registration (if applicable) are configured by administrators and shown when available. Until configured, treat references to the controller identity as incomplete placeholders — not invented registrations.

1. Reporting

Submit reports at /abuse or email the configured abuse address (default intent: [email protected]). Provide category, affected IP/domain/hostname, evidence (logs, headers, URLs), timestamps (UTC preferred), and your contact details.

2. Handling

Reports are logged and reviewed by staff. Statuses may include new, investigating, customer contacted, mitigated, resolved, escalated, or closed. We may contact the customer responsible for the resource and request remediation within a stated window.

3. Outcomes

Possible outcomes: no action, warning, traffic filtering/restriction, suspension, termination, evidence preservation, and referral to law enforcement where appropriate. We do not publicly disclose customer personal data in responses beyond what is necessary and lawful.